Plans and prices
Priced per remote. Pay monthly, or annually upfront and save 10%.
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Prices include GST. Monthly plans have a 12-month minimum term. 30 days’ notice to cancel. See the Care Plan terms.
What’s included, every year
- Inspection of the housing, buttons, joysticks, switches, antenna and charger contacts
- Cleaning of the housing and contacts
- Wear parts fitted at no charge: buttons, rubber boots, seals and the battery, as needed
- Function and safety test: emergency stop and stop time, range, battery condition, and every function against the configuration we hold for your remote
- Firmware check and update where the manufacturer provides one
- Written service report, emailed to you and kept on file
- Freight both ways on our prepaid courier label
- 5% member discount on parts and on repairs outside the plan
Two tiers
Pushbutton covers handheld pushbutton transmitters. Bellybox covers bellybox and joystick transmitters. We’ll confirm the tier for each of your remotes before you sign up. The plan covers the transmitter only — receivers, machine wiring and on-site work aren’t included.
If a remote fails the test
We tell you why and quote the repair, less your member discount. Approve it and we repair, re-test and return it with a passed report. If you decline, it comes back marked as failed and must not be used until it’s repaired.
Common questions
Can I cover remotes you didn’t supply? Usually, yes — including other brands, as long as the remote is in serviceable condition and parts are available. If it needs a repair first, we’ll quote that before it’s covered.
What about accidental damage? Drops, crushing, water ingress and lost remotes aren’t covered, but repairs are quoted at your member discount.
Can I add remotes later? Any time. The price is adjusted pro rata from the day each remote is added.
What if I cancel? Give us 30 days’ notice. Any service not yet done that year is forfeited and payments made aren’t refunded. Full details are in the terms.
Get started
Tell us which remotes you’d like covered (make, model and serial number if you have it). We’ll confirm the tiers and email you a sign-up link to pay by card — or add it to your trade account.